Acceptable Use Policy
The short version: we help you recover your own wallets, and we refuse anything that touches someone else's.
What we will do
Recover access to crypto wallets you own and can prove are yours — forgotten passwords on Bitcoin Core, Electrum, keystore JSON and hardware wallets; partial or missing BIP39 seeds; forgotten BIP39 passphrases; corrupted wallet.dat or keystore files.
What we will not do
We will not recover someone else's wallet, pursue stolen or hacked funds, scan random addresses, do third-party “puzzle” cracking, social-engineer scam victims beyond returning funds to the proven owner, or accept bulk or leaked-key work. This list is illustrative, not a loophole — the principle is ownership.
What we ask of you
Truthful ownership claims, a lawful purpose, and no third-party requests without clear authority. If you are unsure whether your case fits, ask before sending anything.
When the policy is violated
If a request breaks this policy, we refuse it and refund anything you paid for that work. Where we encounter apparent illegality, we may report it to the relevant authorities.
Reporting concerns
If you believe a request — yours or anyone else's — has crossed a line, contact the operator through the PGP-verified channels at /verify.